Course curriculum

  • 1

    Introduction: Oxygen Yoga and Fitness Executive Training Program

    • This is Oxygen

    • Buddha's Words of Wisdom

    • Oxygen Yoga and Fitness Mission Statement

    • Oxygen Yoga and Fitness Core Values

    • Oxygen Yoga and Fitness "I Love My Life"
  • 2

    Meet Our Oxygen Yoga and Fitness Corporate Team

    • Jen Hamilton, CEO

    • Melissa Hanssen, COO

    • Jen Lockett, National Sale & Operations Trainer

    • Samara Dawn, National Teacher Trainer

    • Andrea Walker, Marketing
  • 3

    Module 1: Understanding Mindbody

    • Mindbody Module

    • Front Desk Schedule Screen

    • Client Profile Screen

    • Point of Sale Screen

    • Account Detail Screen Front Desk

    • Failed Autopay Report

    • Unsigned Waiver Protocol
  • 4

    Module 2: Sales

    • Membership Sales and Client Relations

    • Sales & Listening

    • Importance of the Sales Process

    • Opening Engagement

    • Video of Opening Engagement

    • Studio Tour and Orientation

    • Tour/ Orientation

    • Studio/Tour Script Example

    • Tour/ Orientation Assignment

    • Health Benefits of Far Infrared

    • Health Benefits of Yoga and Fitness

    • Rational for Contact Logs

    • Contact Logs & Manual Actions

    • Contact Logs & Manual Actions

    • Contact Logs Part 1

    • Contact Logs Part 2

    • Pre-Class Scan
  • 5

    Module 3: Sales, Scripts & Conversations

    • Selling Memberships In-Studio

    • Selling Memberships on the Phone

    • Communication with the Instrctors

    • Practice Makes Perfect

    • A In~Studio Conversation

  • 6

    Script Workshop

    • Script Workshop
  • 7

    Module 4: Using Scripts & Working Around Objections

    • Using Scripts

    • Pre-Class Script

    • Follow Up Script

    • Sales Script

    • Invite Back In Scrip

    • Brand New No Show Script

    • No Show Script

    • Sales Dialogue

    • Working Around Objections

    • Cancellation Form

    • Sales Test
  • 8

    Front Desk Manual

    • Front Desk Manual
  • 9

    Module 5: Mindbody Training

    • MindBody Training Link & QR Code

    • Step by Step Mindbody Training Instructions

    • Chapter Test

  • 10

    Axle Training

    • What is Axle

    • Axle Training
  • 11

    Module 6: Class Descriptions

    • Primary Class Descriptions

    • Secondary Class Descriptions
  • 12

    Appendix

    • Oxygen Yoga - Langley

    • Oxygen Yoga - Maple Ridge

    • Oxygen Yoga - Langley Kid

    • OYF Kids Yoga Program Formatting

    • OYF Teacher Training Video